Travel North AS ("we", "our", "us") is committed to protecting and respecting your privacy. This privacy statement explains how we collect, use and protect your information when you visit our website www.travelnorth.com or use our services.

This privacy statement applies to all our customers, suppliers and partners.

1. About Travel North

Travel North arranges trips for adventurous and curious travelers who want to discover Norway's nature and culture. Our trips include everything from scenic tours to cultural and culinary experiences. We offer group trips with experienced tour guides, and our offers include everything from hiking and expeditions to cruises and round trips.

2. Data security is important to us

Responsible for personal data collected as the operation of our business is guided in turn by our business objectives and reputation.

In this privacy policy, we explain how your personal data is collected and used when you are a customer, supplier or partner at Travel North, and how you can gain insight into your own personal data.

3. What is personal data?

Personal data is any information about an identified or identifiable natural person. An identifiable natural person is a person who can be identified directly or indirectly, including by one or more elements that are specific to a given person's identity.

4. What type of personal data do we process about you and why?

The information we collect about you will be used for various purposes in connection with your customer relationships and the operation of Travel North's business. The information collected may vary depending on whether you are a customer, supplier or partner, but in general it will be information about customer administration, supplier administration and information regarding Travel North's rights and obligations.

Failure to provide information on your part means that Travel North will be unable to meet its obligations in connection with your customer or supplier relationship.

a. Travel North will typically collect the following information regarding our customers;

Information that you provide to us when you contact Travel North.

This may be, for example, to book a trip with us (either online via our website or one of our cooperating sales channels such as ViaTor), by visiting our website, by visiting our social media profile, by answering one of our questionnaires or by contacting our travel consultants, including;

• contact information (first name, middle name, last name, address, telephone number, e-mail address and any position),
• gender
• date of birth
• bank details, payment card details
• information that you provide us with in relation to your special preferences on the trip (e.g. information about special diets, need for special assistance in connection with a disability or other illness, etc.)
• health information (e.g. for use in treatment trips)
• information about height, weight, clothing and shoe size (for use in ordering equipment on trips where relevant)
• purpose of the trip
• information about which languages ​​you speak
• citizenship/nationality
• membership in our partners' associations
• information that you provide us with about your preferences in relation to marketing or communication information that you provide us with if you contact us with a question to report a problem, or when you otherwise contact us in connection with your customer relationship with us.
• The information that we process and/or store depends on the purpose of your inquiry (see also point 5 – What do we use your personal information for).

If you book a trip on behalf of others or otherwise provide other people's personal information to Travel North, you must ensure that they have given you permission to provide the personal information, and for Travel North to store and process this personal information.

b. Travel North will typically collect the following information regarding our suppliers and partners

Information that you provide to us in connection with entering into a delivery or collaboration agreement, including

• contact information (job, job title, first name, middle name, last name, address, telephone number and email address),

• information that you provide to us about your preferences in relation to marketing or communication

• information that you provide to us if you contact us with a question to report a problem, or when you otherwise contact us as part of our collaboration.

5. How we use your information

• To provide, operate and maintain our website and services.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information related to your trip, the website, and for marketing and promotional purposes.
• To send you emails.
• To detect and prevent fraud.

6. How do we collect personal information?

We collect personal information in a number of ways, including when you register for our services, purchase travel, participate in surveys or otherwise communicate with us. We may also receive information from third parties, such as our business partners and public records.

7. Who do we share your personal information with?

We may share your personal information with third parties necessary to provide our services;

• Third-party vendors and our business partners: To provide our services, such as airlines, hotels and transportation providers.

• Business partners: To offer you special offers and promotions.

• Public authorities: When required by law or to protect our rights.

This website uses PageVitals, a tool that monitors the performance of this website. No personal information is transmitted, no cookies are used, and users or their behavior is not tracked during browsing. Read the full Privacy Policy.

We ensure that all third parties who receive your personal data process it in accordance with applicable data protection legislation. Travel North only discloses the information to the extent necessary for the operation of our business, including to be able to deliver your trip and the other products you have purchased from us.

8. Your rights

You have the right to obtain insight into what personal data we process about you, and you can request that information that is incorrect or incomplete be corrected or deleted. You also have the right to object to the processing of your personal data and request that processing be restricted. In certain cases, you have the right to data portability, which means that you can have the personal data you have provided to us in a structured, commonly used and machine-readable format.

9. Withdrawal of consent

If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. The withdrawal of consent will not affect the lawfulness of the processing based on consent before it was withdrawn.

10. Changes to the privacy policy

We reserve the right to update and change this privacy policy. In the event of significant changes, we will inform you directly through appropriate channels, for example by email or on our website.

11. Contact information

If you have any questions about this privacy policy or our processing of your personal data, you can contact us here:

Travel North

Storsteinneset 1

5363 ÅGOTNES

info@travelnorth.com

Tel. +47 56325656